Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

We are more than happy to walk you through the ordering process but be prepared to answer these questions in advance:

• How big is the space do you want to put the tent.  We need actual measurements, not estimates.
• Do you want to put the tent on grass or cement/asphalt?
• How many guests do you plan on having at your event?
• What is the zip code where you will be holding the event?

Everything! Our tents are a perfect addition to any party, event, or celebration. You can find one of our vast selection of tents, tables, and chairs at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Can you install tents over decks, patios, or driveways?
Yes. Our frame tents and E-Z Up tents can be installed over decks, patios, or driveways given the space needed. Please let us know what type of surface you plan to place the tent.

Should I get tablecloths for tables?
You should definitely get some sort of tablecloths for the tables. We offer cloth tablecloths for rent but you can also get plastic tablecloths and at any local party stores. The table sizes are 32”x96” for banquet tables and 60” for round tables.

When is the best time to call us?
Feel free to reach out to us anytime during normal business hours. We tend to be really busy with deliveries on Friday so keep that in mind when calling.

Can you do same day orders?
They can be done but it’s not suggested. Our staff work is planned out in advance and it’s tough to add jobs our schedule.  

Are your tents fire retardant?
All our tents have a flame retardant certificate from the California State Fire Marshall (the state with the most stringent fire codes in the nation). We will be glad to email or fax a copy of the certificate to you upon request.

Does A.I.M Chicago tent rental have insurance?
Yes and great question! Some tent companies may say they have insurance but you can never be sure. We will be glad to provide you with a copy of our insurance certification upon request.

What is the deposit policy?
A 33% non-refundable deposit is due upon booking your event. All deposits are due 24 hours of booking the reservation.

Reservations taken during the actual week of the event need !00% payment upon booking the event.  

Our tents can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Tents that are setup on grass are anchored with long steel stakes, while Tents that are setup on other surfaces or indoors are anchored with water barrels or concrete